Privacy Policy

Last Updated: June 1, 2023

At cutuxua.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our recording studio website or use our services.

1. Information We Collect

We collect several types of information from and about users of our website, including:

Personal Information: Name, email address, phone number, postal address, and other identifiers you provide when booking our recording studio services, subscribing to our newsletter, or contacting us.
Payment Information: Credit card details, billing address, and other financial information necessary to process your payments. Note that payment processing is handled by secure third-party payment processors.
Technical Information: IP address, browser type, operating system, device information, browsing actions, and patterns when you interact with our website.
Usage Data: Information about how you use our website, services, and products, including session duration, pages visited, and features used.
Audio Recordings: When using our recording studio services, we process and store audio files and related project data.

2. How We Collect Your Information

We collect information through:

Direct Interactions: Information you provide when filling out forms, booking studio time, creating an account, or communicating with us.
Automated Technologies: As you navigate our website, we may use cookies, server logs, and similar technologies to collect technical data about your equipment, browsing actions, and patterns.
Third Parties: We may receive information about you from various third parties, such as analytics providers, advertising networks, and search information providers.

3. How We Use Your Information

We use your information for the following purposes:

To provide and maintain our services, including processing bookings and payments
To notify you about changes to our services or terms
To allow you to participate in interactive features of our website
To provide customer support and respond to your inquiries
To improve our website, products, and services
To personalize your experience and deliver content relevant to your interests
To process and deliver your recording studio projects
To comply with legal obligations and enforce our terms
To protect our rights, property, or safety, and that of our customers or others

4. Legal Basis for Processing (GDPR Compliance)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

Contractual Necessity: Processing necessary for the performance of a contract with you or to take steps at your request before entering into a contract
Legitimate Interests: Processing necessary for our legitimate interests, provided your interests and fundamental rights do not override those interests
Legal Obligation: Processing necessary for compliance with a legal obligation to which we are subject
Consent: Processing based on your explicit consent for specific purposes

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Audio recordings and project files are retained according to the terms specified in our service agreements.

6. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data
Regular security assessments
Access controls and authentication procedures
Secure backup systems
Staff training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Access: The right to request copies of your personal information
Right to Rectification: The right to request that we correct inaccurate or complete incomplete information
Right to Erasure: The right to request that we delete your personal information in certain circumstances
Right to Restrict Processing: The right to request that we restrict the processing of your information in certain circumstances
Right to Data Portability: The right to request that we transfer your information to another organization or directly to you
Right to Object: The right to object to our processing of your personal data
Rights Related to Automated Decision-making: The right not to be subject to a decision based solely on automated processing

8. Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings and other tools. However, disabling cookies may limit your ability to use certain features of our website.

9. Third-Party Disclosure

We may share your information with:

Service Providers: Third parties who perform services on our behalf (payment processing, hosting, analytics)
Business Partners: With your consent, we may share information with business partners to offer certain products, services, or promotions
Legal Requirements: When required by law, court order, or governmental regulation
Business Transfers: In connection with a merger, acquisition, or sale of assets

10. Children's Privacy

Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.

12. International Data Transfers

Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have data protection laws that differ from those in your country. We implement appropriate safeguards to protect your information when transferred internationally.

This Privacy Policy was last updated on June 1, 2023.